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FAQ

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Products

01. Is it suitable for pregnant moms/breastfeeding moms?
You can view the full list of ingredients on our website, and we encourage you to check with your doctor to make sure it’s suitable for your pregnancy & breastfeeding journey.
02. Can I use this serum with other products?
Yes, you can. We recommend applying this serum as the foundation of your skincare routine to help strengthen and support a healthier skin barrier.
03. When will I see results?
It would take approximately about months to see results such as lesser inflammation, more stable skin & naturally radiant skin.
04. Is it safe for sensitive skin?
Yes, this product has been tested on sensitive skin, and the results indicate that it is suitable for sensitive skin types. For first-time use, we do recommend to perform a patch test by applying a small amount to the inside of your wrist.

Wait 24 hours and check for any redness, itching, or irritation before applying it to your face.
05. How do I store 3 Essential Revive Serum?
It is recommended to store skincare in a cool, dry place at room temperature.
06. Where is this product made?
This product is made locally in Malaysia.
07. Does CAREiS ships to East & West Malaysia?
Yes, we currently ship our products to East & West Malaysia.
08. Do you ship internationally?
For International Orders, kindly contact us at hello@careis.com.my for shipment charges before making your payment. We will advise you accordingly before you proceed to check out.
09. Where is this product made?
This product is made locally in Malaysia.

Payments & Orders

10. What payment do you accept?
We accept Visa, MasterCard, American Express, and Debit cards. We also accept Touch’nGo and Grab Pay.
11. Who do i contact regarding my orders?
Kindly contact us at hello@careis.com.my for any order’s enquiry and we will reply as soon as possible.
12. When will my orders be shipped?
Deliveries will be made within 1-3 working days from the time of successful order. In instances where there are special requests, delivery lead-time will be subject to availability but CAREiS will keep customers well informed of their status of order if there is any delay.
13.Can you help with damaged product?
Return of goods will not be entertained except in cases where goods were damaged during transit. In such cases, the damaged goods with proof will have to be returned to CAREiS and we will forward a replacement at the soonest possible time subject to immediate availability.

Brand Opportunity

14.Who do I contact for collaboration?
Please email us at hello@careis.com.my.